AMA Case Studies
Learn about how AMA has contributed to the growth and support of our practices.
Radiology Program
Physician-Owned Labs
Care Management
Long Term Care
Allergy Program
Psychiatry and Behavioral Health
Improving Diagnostic Accessibility and Efficiency
The radiology program significantly enhanced patient outcomes by providing faster and more accurate diagnostic capabilities. AI-driven imaging and upgraded equipment allowed for early detection of critical conditions, such as cancers and cardiovascular issues, reducing time to treatment initiation and improving survival rates. Additionally, extended hours and mobile radiology services made it easier for patients with limited access to receive timely care, ensuring no one was left behind.
Revenue growth from the augmented program was substantial, with a 40% increase in imaging volume leading to an additional $1.2 million in annual revenue. Expanded services such as advanced imaging and interventional radiology attracted more referrals, while workflow optimizations reduced inefficiencies and improved profitability. This growth not only improved the bottom line but also positioned the practice as a leader in advanced imaging services in the region.
Impacts on Population Health:
- Reduced diagnostic delays through AI-enhanced imaging and faster report turnaround times.
- Improved access to imaging for underserved populations via mobile radiology units.
- Early identification of chronic conditions like osteoporosis and heart disease, enabling preventive interventions.
- Strengthened care coordination with specialists, improving outcomes for oncology and orthopedic patients.
- Increased patient satisfaction with extended hours and reduced no-show rates, ensuring timely imaging services.
This program serves as a model for how strategic investments in technology, workflow, and accessibility can not only boost financial performance but also enhance the quality of care provided to patients, creating a win-win for both the practice and the community it serves.
Optimizing In-House Diagnostic Capabilities
The implementation of physician-owned laboratories, offering both mid-complexity and high-complexity testing, transformed diagnostic efficiency and patient care. By providing a broad range of testing services in-house, turnaround times for critical lab results were drastically reduced, empowering physicians to initiate treatment plans without unnecessary delays. This enhancement significantly improved outcomes for patients with chronic and acute conditions alike.
The program yielded a marked revenue increase, with mid-complexity labs contributing consistent income from routine tests and high-complexity labs driving high-reimbursement opportunities for specialized diagnostics. Combined, these services generated an additional $1.5 million annually, while reducing costs associated with external lab outsourcing.
Impacts on Population Health:
- Faster diagnosis and treatment initiation through same-day lab result availability.
- Improved management of chronic diseases like diabetes and thyroid disorders via streamlined monitoring.
- Enhanced access to specialized tests such as genetic and molecular diagnostics, ensuring personalized care.
- Strengthened physician-patient relationships by offering convenient, one-stop services.
- Increased compliance with routine screenings due to greater accessibility and reduced wait times.
This program highlights how physician-owned labs can serve as a cornerstone of efficient, high-quality care delivery while simultaneously bolstering the financial health of the practice. By integrating both mid- and high-complexity capabilities, practices can meet a wider array of patient needs and create a competitive edge in the market.
Transforming Chronic Care Through Technology
The integration of Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Principal Care Management (PCM), Transitional Care Management (TCM), and Advanced Primary Care Management (APCM) programs transformed the group practice’s approach to patient care. By addressing chronic conditions, transitional periods, and comprehensive primary care needs, the practice significantly improved outcomes for high-risk patients. Patients experienced better disease management, reduced hospitalizations, and personalized support through these programs, enhancing overall satisfaction and quality of life.
Collectively, these programs generated over $5.95 million in additional annual revenue by optimizing billing through CPT codes and value-based care models. This financial growth was achieved while reducing provider burden through streamlined workflows and leveraging team-based care for efficient, high-quality service delivery.
Impacts on Population Health:
- Reduced hospital admissions and readmissions by improving chronic disease management and post-discharge care.
- Improved medication adherence and safety through regular reconciliation and patient education.
- Enhanced access to care via telephonic, digital, and personalized in-person services.
- Strengthened coordination between providers, specialists, and patients for better overall health outcomes.
- Increased patient satisfaction and engagement through comprehensive, tailored care plans.
This unified approach to care management highlights how a combination of specialized programs can address diverse patient needs while driving significant revenue growth and establishing the practice as a leader in patient-centered care.
Enhancing Continuity of Care for Vulnerable Populations
The Long-Term Care Facility (LTCF) program was designed to provide comprehensive, on-site medical care for residents in nursing homes and assisted living facilities. By embedding a dedicated healthcare team into these facilities, the program improved access to routine and acute care, minimized hospitalizations, and enhanced quality of life for elderly and chronically ill patients. Patients benefited from personalized treatment plans, regular monitoring, and faster response times to emerging health issues.
The program contributed $2.4 million annually in additional revenue by optimizing billing for services rendered under CPT codes for nursing facility care, chronic care management, and preventive services. The integration of telemedicine further reduced overhead while expanding service reach and ensuring timely interventions.
Impacts on Population Health:
- Reduced hospital readmissions by addressing acute issues on-site, avoiding unnecessary transfers.
- Improved chronic disease management through regular, coordinated care and medication monitoring.
- Enhanced patient satisfaction by providing consistent, familiar caregivers within the facility.
- Strengthened communication between LTCF staff and healthcare providers, improving care continuity.
- Expanded access to preventive services such as vaccinations and screenings, reducing long-term healthcare costs.
This program demonstrated the effectiveness of integrating healthcare into long-term care settings, achieving a balance between improving outcomes for a high-risk population and driving sustainable revenue growth for the practice. It underscored the value of proactive, accessible care for vulnerable populations.
Improving Quality of Life Through Personalized Allergy Care
The Allergy Program was developed to provide specialized diagnostic and treatment services for patients suffering from seasonal, environmental, and food allergies. By offering in-house testing and tailored immunotherapy options, the program significantly improved patient outcomes. Patients experienced reduced symptom severity, fewer ER visits for severe allergic reactions, and enhanced overall quality of life through consistent, long-term management.
The program generated an additional $750,000 annually by optimizing billing for skin testing, immunotherapy, and follow-up services. With the implementation of advanced diagnostics and streamlined workflows, the program became a consistent revenue driver while delivering superior care to patients.
Impacts on Population Health:
- Reduced allergy-related complications through early detection and targeted immunotherapy.
- Improved daily functioning and productivity for patients with chronic allergies.
- Increased access to allergy testing and treatment in underserved areas.
- Enhanced patient education on allergen avoidance and self-management strategies.
- Strengthened care coordination with primary care and other specialists for comprehensive treatment.
This program demonstrated how a focused approach to allergy management could not only improve patient outcomes but also create a sustainable and profitable service line for the practice. Its success reinforced the importance of specialty care in addressing specific patient needs effectively.
Comprehensive Mental Health Care for Improved Well-Being
The Psychiatry and Behavioral Health Program was designed to address the growing demand for accessible, high-quality mental health services. By offering integrated care, including psychiatric evaluations, medication management, and therapy, the program significantly improved patient outcomes. Patients experienced reduced symptoms of anxiety, depression, and other mental health disorders, along with better coping mechanisms and an enhanced quality of life.
The program generated $1.5 million annually by leveraging CPT codes for psychiatric diagnostic evaluations, psychotherapy, and medication management services. Telehealth integration expanded access to underserved populations while minimizing overhead costs, making the program both impactful and cost-effective.
Impacts on Population Health:
- Reduced barriers to mental health care by offering telehealth and flexible scheduling options.
- Improved treatment adherence and outcomes through personalized care plans and regular follow-ups.
- Decreased hospitalization rates for patients with severe mental health disorders through proactive management.
- Enhanced coordination with primary care providers to address comorbid physical and mental health conditions.
- Increased community awareness and destigmatization of mental health issues through educational initiatives.
This program underscored the value of integrating psychiatry and behavioral health into a group practice, demonstrating how addressing mental health needs can significantly enhance overall population health while driving sustainable revenue growth.